KCM Appliances Pvt. Ltd. (Impex) since its inception has been seen itself as a corporate citizen, responsible to the society and undertaking activities that promote various social and charitable objectives. In association with NGOs, we have indulged many social and charitable activities inorder to conduct these activities in a structured manner and to streamline and provide more focus and direction to the activities undertaken by the Company in its sphere, it has soon formed as a charitable trust, namely Impex Foundation. Impex Foundation was established to support the less privileged sections of society. It will undertake charitable activities devoid of religion, caste, creed, or gender.
Impex Foundation, a non-profit organization in Kerala, looks forward to empowering underprivileged children, youth, and women through relevant education, innovative healthcare and empowerment programs.
KCM Appliances Pvt. Ltd., with a wide range of products in Kitchen Appliances, Home Appliances, Home Entertainment, has diverse business interests in manufacturing, importing, and marketing appliances and homeware in India and the middle east. It has an efficient and professional management and an emerging professional business system.
The company has products in different well-known brands like Impex and premium brand like Delici. With around 400 products in the portfolio, more than 100 regional partners and 5000 retailers, Impex has established well in the industry and market. Today Impex holds its strong presence in South India, Saudi Arabia, Oman, UAE, Qatar, and Kuwait. The company and its brands have been recognised by both all the retailer giants, International and regional like LULU Group, Carrefour, BISMI, Nesto, Hyper Panda, Future Retail, Dmart, Mr.D.I. Y, Sree -Meenakshi Fan House, Big Bazaar and the leading e-commerce portals in India like Amazon, Flipkart, Snapdeal and Souq in Saudi Arabia and Amazon.ae in UAE.
We focus on innovations, quality products, and services. With a win-win approach, we ensure the business success of clients and all other stakeholders. We strive to attain excellence in all walks of business to place ourselves at the possible heights in the industry and make our clients happy.
Impex started its journey in 1999. The successful voyage of two decades brought us to a new shore where we are enlightening ourselves like the moon in the sky. It was a simple beginning with a small office and a lot of big dreams. Now, we serve across the country and the Middle East. Our motto has always been to renovate each home with easy and lovable Impex products. The journey of Impex started with around ten employees, and now it reaches 1400. We are very proud to say that our brand Impex is widely accepted with open hearts.
Catering to changing consumer needs and helping make their life better with the aid of technology is our prime objective. The brand was flying off to the homes because people loved its quality, service, and innovative products. We haven’t changed much since then, but we brought innovations. Only our product lines got expanded, and that brand got a whole lot bigger. The millions of satisfied and happiest customers across the globe are our strength and inspiration.
Impex has made and gained a good reputation with its topflight quality and technologically advanced products at competitive prices and best after-sales services. Our brand has fetched customer acceptance for our products and services, which is highly remarkable. The products reach the market only after proper screening and quality checks. Today Impex is the most favored brand in the market serve millions of homes in India and Middle East countries.
We are one of the leading manufacturers of Kitchen Appliances, Gas Stoves, and TV and Speakers in India. We have manufacturing divisions at Kochi and Bangalore. These manufacturing facilities have enabled us to make and give quality and innovative products to customers across the globe. As the Make in India project visioned, we have succeeded in making hundreds of job opportunities for our citizens.
TechZone is the own service set up of Impex to provide quality after-sales services to our loved customers. Our service vision is to respond and resolve the issues faced by the consumers through committed service by the company-owned certified technical experts.
Our service network is structurally designed to resolve service issues of consumers at their convenience at company owned TechZone Service Centres or consumers' doorstep (Home Service) in macro and micro-market.
Impex provides Hassle-free services through a proactive approach to fulfil the customers' expectations. Our consistent NPS feedback from consumers helps us to enhance service quality and to gain 10millions+ consumers.